Loading Issues prevents logging me in

I can not load up the game past the ‘shield’ and it times out or says error processing. Are there others with this issue? If so, how did you get to the character screen? Thanks

Have you followed every step in this guide? https://london2038.com/installation-guide/

Oops! I extracted 2038 to my original Flagship folder and not London 2038. Thanks

After 2 weeks and a fresh install from original disk plus followed install instructions to the letter and i still get YOU HAVE BEEN DISCONNECTED - The Operation Timed Out.

I don’t know what else to do to log in and play.

Come on Discord to get some support